360sociable Engager Live (CHAT)
Provide immediate customer support and build a personal connection with live chat right on your own website. With our free live chat software, website visitors who have questions, feedback, or are looking for something specific can easily connect with a support representative right away or leave a message.
Discover which pages website visitors are having trouble with and personally nurture them to sign up.
Organize chats with multiple staff members in moments and save customers time and frustration.
Communicate instantly with website visitors and leads, answer messages when you are available or transfer chats.
Application Features That help you Discover, Organize, and Communicate with your customers!
Instant Engagement - Increase engagement and conversions by adding live chat to your website. By simply copying and pasting one line of code into your website, you can instantly add this tool for free. Provide instant service instead of making customers wait for a long time on the phone.
Chat Queues - Create different queues for specific departments to increase effectiveness. You can transfer chats from one staff member to another, and you get email alerts whenever a lead is online. Assign customers to specific support representatives to form a more personal and ongoing connection.
Message Option - Enable "Away" messages when no representatives are available. This functionality enables people to leave messages so you may answer them when you have time. EngagerLive helps you avoid long tie-ups on the phone with multiple customers waiting.
Chat Logs - View a snapshot of chats over time and average chat length in the Dashboard. You may look through entire chat logs, which store all the information from chats, enabling you to maintain a strong personal connection.